During his visit to Ismailia Governorate...
The Chairman of the Egypt Healthcare Authority meets with the Governor of Ismailia, congratulating him on his new position and discussing the development of healthcare services in the governorate.
The Chairman of the Egypt Healthcare Authority inspects the Ismailia Medical Complex and the Nafeesha and El-Shohada Family Medicine Centers, ensuring the quality of medical services provided and seeking citizen feedback on service quality.
The Chairman of the Egypt Healthcare Authority directs a one-month bonus for the director of the Nafeesha Family Medicine Center and an incentive bonus for the center's staff for their exceptional efforts in performance and patient service, emphasizing the provision of the best healthcare and services to citizens.
The Chairman of the Egypt Healthcare Authority meets with the leadership of the Ismailia branch and the directors of health facilities to discuss challenges and proposals for continuing to develop the work environment and health services.
The Chairman of the Egypt Healthcare Authority: The citizen is our top priority in accordance with the directives of His Excellency President Abdel Fattah El-Sisi, affirming that without political will, these achievements in advancing the healthcare system would not have been possible.
The Chairman of the Egypt Healthcare Authority states that the proper treatment of patients and their families is a red line and emphasizes the importance of communication with the public and continues efforts to improve services and meet the health community's needs.
The Chairman of the Egypt Healthcare Authority emphasizes the importance of listening to the observations and opinions of citizens and service providers and activating their effective role in improving health services, stressing ongoing direct communication with the community.
The Chairman of the Egypt Healthcare Authority expresses his full confidence in the ability of the outstanding teams at the Egypt Healthcare Authority to continue achieving successes and developments in health service.
The Chairman of the Egypt Healthcare Authority emphasizes the importance of cooperation and integration among different entities to elevate the healthcare system and serve patients, aiming to achieve the highest satisfaction rates among citizens regarding the service.
The Governor of Ismailia: The Universal Health Insurance project is a priority for enhancing healthcare and praises the quality of the health facilities under the Egypt Healthcare Authority and their role in providing outstanding services, emphasizing the importance of maintaining their high and distinguished level.
Dr. Ahmed El-Sobky, Chairman of the Egypt Healthcare Authority and Supervisor of the Universal Health Insurance and Decent Life projects at the Ministry of Health and Population, met with Major General Pilot Akram Mohamed Galal, Governor of Ismailia, at the governorate's headquarters.
The meeting was part of Dr. Ahmed El-Sobky's ongoing field visits to the health facilities under the Authority in the governorates where the universal health insurance system is implemented, aiming to ensure smooth operations, verify the quality of services provided, and guarantee the best healthcare for citizens and those interacting with health facilities.
At the beginning of the meeting, Dr. Ahmed El-Sobky, Chairman of the Egypt Healthcare Authority, congratulated Major General Pilot Akram Mohamed Galal, Governor of Ismailia, on his new position, wishing him success in leading the governorate towards providing exceptional healthcare for the citizens. They discussed the results of the Governor's visit to the health facilities under the Egypt Healthcare Authority in the governorate and discussed ongoing and future health developments in Ismailia.
Dr. Ahmed El-Sobky continued his visit to Ismailia Governorate by inspecting the Ismailia Medical Complex and all its various departments, including reception, emergency, inpatient departments, hotel rooms, intensive care, nurseries, and doctors' housing, to ensure the quality of the medical services provided. He also sought citizen feedback on their experience and satisfaction with the health services provided at the complex.
Dr. El-Sobky continued his inspection tour at the Nafeesha and El-Shohada Family Medicine Centers. During this tour, he inspected the family medicine and various specialty clinics at the centers, as well as the laboratories and pharmacies. He sought patient feedback on the medical services provided and their satisfaction levels. He directed the disbursement of a one-month bonus for the director of the Nafeesha Family Medicine Center and an incentive bonus for the center's staff in recognition of their outstanding efforts in serving patients. He emphasized the importance of providing the best healthcare and services to citizens.
Dr. El-Sobky concluded his inspection tour by holding a meeting with the leadership of the Ismailia branch and the directors of health facilities to discuss challenges and proposals for continued development of the work environment and health services. He affirmed that the citizen is the top priority for the Egyptian state, according to the directives of President Abdel Fattah El-Sisi, stating that without political will, these achievements in enhancing the healthcare system would not have been possible.
Dr. El-Sobky stressed the importance of treating patients and their families well, affirming that this is a red line. He emphasized the importance of communication with the public and reaffirmed ongoing efforts to improve services and meet the health community's needs. In this context, Dr. El-Sobky stressed the importance of listening to the observations and opinions of citizens and patients and activating their role in improving health services. He confirmed the continuation of direct communication with the local community to ensure their needs are met and their health experience is improved.
Dr. El-Sobky also highlighted the importance of cooperation and integration among different entities in the health system, emphasizing the need for joint efforts to elevate the healthcare system and achieve the highest citizen satisfaction rates regarding the service provided.
Dr. El-Sobky expressed his confidence in the ability of the outstanding teams at the Egypt Healthcare Authority to continue achieving successes and developments in public health service, expressing his great appreciation for their continuous and dedicated efforts in this vital field.
On his part, Major General Pilot Akram Mohamed Galal, Governor of Ismailia, praised the Universal Health Insurance project as a vital priority for enhancing healthcare in the governorate. He affirmed the importance of maintaining a high level of quality in the health facilities under the Egypt Healthcare Authority, appreciating the significant role these facilities play in providing outstanding services to citizens.
Dr. Ahmed El-Sobky was accompanied during his visit to Ismailia Governorate by Dr. Amir El-Tolwani, the Executive Director of the Egypt Healthcare Authority, Dr. Sherif Kamal, the Chairman's Advisor for Pharmacy Affairs and Drug Management, Dr. Wael Omran, the Assistant Executive Director for Operations and Supply and the General Manager of the Administration for Administrative Affairs, Dr. Ali Gohar, the Assistant Executive Director for Monitoring and Communication, Dr. Sally Abdel Raouf, the Head of the Central Administration for Healthcare and Treatment, Dr. Noha El-Sanadidi, the General Manager of the General Administration for Primary Healthcare, Dr. Mohamed Nashat, the Manager of the Monitoring and Evaluation Department, Dr. Mohamed Sami, the Manager of the Ismailia Branch of the Egypt Healthcare Authority, and Dr. Mohamed Shaaban, the Head of the Research Incubator Unit at the Authority.
