13 June 2024
The Chief of the Egypt Healthcare Authority conducted an inspection tour of the Suez Medical Complex

In the context of monitoring the health services provided to citizens and the preparations of the Egypt Healthcare Authority for the medical insurance plan during the Eid Al-Adha celebrations...

The Chief of the Egypt Healthcare Authority conducted an inspection tour of the Suez Medical Complex to ensure the provision of the best health services and care for patients, and to gauge their opinions on the quality of the services provided and their satisfaction with them.

The Chief of the Egypt Healthcare Authority ensured the availability of medical and preventive supplies, medicines, vaccines, blood products, and their derivatives at the Suez Medical Complex and secured their strategic stock.

The Chief of the Egypt Healthcare Authority emphasized the need to raise the highest level of readiness and to increase the presence of medical teams, especially in emergency and critical care departments. He also mentioned that the crisis management room operates around the clock and coordinates with the crisis rooms of the Ministry of Health and the Egyptian Ambulance Authority.

The Chief of the Egypt Healthcare Authority stressed the continuous field monitoring of health facilities throughout the Eid Al-Adha holiday, the readiness of rapid medical deployment teams, and the intensified presence of beneficiary satisfaction teams to provide any necessary assistance and support.

The Chief stated that the Suez Medical Complex is the largest medical complex that will achieve a qualitative leap in health services for the people of Suez and the Canal Region. It will become the first medical complex to launch a digital platform for Building Management Systems (BMS) and adhere to infection control procedures using smart technology such as the Internet of Things (IoT) and Artificial Intelligence (AI), in cooperation with EMS, the global Siemens agent.

Dr. Ahmed El-Sobky, the Chief of the Egypt Healthcare Authority and Supervisor General of the Comprehensive Health Insurance and Decent Life Projects at the Ministry of Health and Population, conducted the inspection tour at the Suez Medical Complex, one of the first six governorates to implement the comprehensive health insurance system.

This visit is part of Dr. Ahmed El-Sobky's efforts to follow up on the health services provided to citizens and the preparations of the Egypt Healthcare Authority for the medical insurance plan during Eid Al-Adha, from Saturday, June 15, to Thursday, June 20.

During the tour, Dr. Ahmed El-Sobky inspected various departments at the Suez Medical Complex, including reception and emergency, outpatient clinics, inpatient departments, intensive care units, and others, to ensure the best services and health care are provided to patients. He also gathered feedback on the quality of services provided and their satisfaction levels, emphasizing the importance of continuous improvement to ensure the highest quality of health care.

Dr. Ahmed El-Sobky checked the availability of medical and preventive supplies, medicines, vaccines, blood types, and derivatives at the Suez Medical Complex and ensured their strategic stock was secure. He confirmed the highest level of readiness and increased the presence of medical staff, especially in emergency and critical situations, and the crisis management room's operation around the clock in coordination with the crisis rooms of the Ministry of Health and the Egyptian Ambulance Authority.

Dr. Ahmed El-Sobky emphasized the ongoing field monitoring of health facilities belonging to the Egypt Healthcare Authority in the governorates implementing the comprehensive health insurance system throughout the Eid Al-Adha holiday. He confirmed the readiness of rapid medical deployment teams and intensified the presence of beneficiary satisfaction teams to provide any needed assistance and support.

Dr. El-Sobky noted that the Suez Medical Complex will significantly enhance health services for the people of Suez and the Canal Region, highlighting that it will be the first medical complex to launch a digital platform for Building Management Systems (BMS) and adhere to infection control measures using smart technologies such as the Internet of Things (IoT) and Artificial Intelligence (AI), managed using this smart technology in cooperation with EMS, the global Siemens agent.

Dr. Ahmed El-Sobky was accompanied during his inspection tour in the Suez governorate by several leaders and officials from the main headquarters of the Authority in Cairo, including the branch manager and directors of various departments at the branch, as well as leaders and managers of the Suez Medical Complex in the governorate.